Supply chain warehouse operative (Apprenticeship Standard)

Warehouse Operatives work in a variety of warehouse environments. Work activities include taking deliveries, checking for damaged/missing items, storing goods, moving stock by various methods, picking/packing orders, loading goods for dispatch, maintaining stock records and documentation, and cleaning. They are required to safely use a range of equipment, machinery and vehicles, as relevant to their role and setting. This could include mechanical racking systems, materials handling equipment (MHE) or fork lift trucks.

What apprentices will learn

  • warehouse practices and processes – including deliveries, dispatch, maintaining records, moving stock, packing and storing goods

  • using warehouse equipment, machinery and vehicles – including mechanical racking systems and materials handling equipment (MHE) such as forklifts and pallet trucks

  • using basic IT – including barcoding, data capture, radio and warehousing management software and systems

  • communicating effectively with colleagues, customers, third party carriers and other organisations

  • health and safety practices, procedures and regulations within a warehouse environment – including safe driving and operating techniques and working safely at heights

  • Summary of Skills and Knowledge development within the Apprenticeship


  • Supply Chain Warehouse EPA

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