Sales Frameworks

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Sales: Certificates & Diplomas at Levels 2,3 & 4 

Competence based Marketing Qualifications @ Level 2 3 & 4

Theory based Marketing Qualifications @ Level 2 & 3

The Sales & Telesales workforce is one of the largest professional groups in the UK today, employing around 7% of the UK workforce, or just over two million people. In addition, there are many more non-specialists for whom selling is an essential part of their job role – particularly within the four million small and medium sized enterprises in the UK.

The course provides employers of all sizes and across all sectors in England with a high quality, nationally recognised programme which will attract new talent into Sales & Telesales and up skill the existing workforce to make businesses more productive, efficient and profitable.

Units included within the qualifications sample;

  • Understanding the relationship between sales and marketing

  • Negotiating, handling objections and closing sales

  • Obtaining and analysing competitor information

  • Buyer behaviour in sales situations

  • Communicating using digital marketing/sales channels

  • Developing and implementing sales call plans

  • Assisting customers in obtaining finance for purchases

  • Monitoring and managing sales team performance

  • Developing and implementing sales support and customer service programmes


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